david781210

Tools Here's a scenario most business owners will recognize: You're paying for software your team uses every day. Nobody’s complaining about it and things are generally getting done. So, you leave it alone and focus on everything else that needs your attention. That’s a completely reasonable call. But using a tool isn’t the same as fully leveraging it, and that distinction is one of the most common reasons businesses don’t get full value from their tools. When software gets deployed, most...

IT GUIDE If you’re like most business leaders, you already know your IT environment could benefit from a clean-up. It’s things like the software subscription you’re still paying for even though you’re not sure anyone still uses it, account access that should have been removed when a former employee moved on, or the processes your team manages across multiple systems and a spreadsheet because “that’s just the way we do it.” Nothing is on fire, but the environment feels heavier than it needs...

The Hidden Yet Easily Preventable Causes of Downtime When you hear the word downtime, what comes to mind? You might imagine a major storm, a power grid failure, a data breach or a sophisticated cyberattack. These are dramatic events, and while they do happen, they’re not the most common reasons why work grinds to a halt. In reality, downtime is rarely dramatic. It’s usually something small and ordinary, the kind of issue that doesn’t seem serious at first but still brings work to a...